Our Collections
Frequently Asked Questions
How can I contact Lemeria?
You can contact us by email at info@lemeria.com.
How long does it take to receive a response?
We aim to respond to all inquiries within 24 hours.
What payment methods can I use?
You can securely pay using Visa, Mastercard, Maestro, Apple Pay, or PayPal.
Will I receive an order confirmation?
Yes! Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your order.
Which countries does Lemeria ship to?
Lemeria currently ships exclusively across the United Kingdom.
How long do I have to return my order?
You can return your order within 60 days of receiving it, provided that the items are unused, in their original condition, and include the original packaging.
My product arrived damaged – what should I do?
We're very sorry that your item arrived damaged.
Please contact us within 60 days at info@lemeria.com and provide your order number, a brief description of the damage, and clear photos showing the issue.
We'll get back to you as quickly as possible and work with you to find a suitable solution.
Our Satisfaction Guarantee
With the aim of creating the most beautiful, unique and best lamps for our customers, we at Lemeria are convinced that you will love our products. However, if you are not satisfied, we offer a fair 60-Day Money-Back Guarantee. Our support team is always there for you.